Privacy Policy
At Candela Bianconi – Psychology, confidentiality is not just a legal obligation, but a fundamental pillar of the therapeutic relationship. This Privacy Policy describes how we collect, use, and protect the personal information of those who visit our website and request our services in Manacor.
1. Data Controller
| Identity | Candela Bianconi |
| Tax ID (NIF/DNI) | [Enter NIF here] |
| Address | [Address of the consultation in Manacor] |
| [Enter email] | |
| Activity | Psychology and Mental Health |
2. Purpose of processing
We process the information you provide for the following purposes:
– Management of consultations and appointments: To respond to requests for information via forms or WhatsApp.
– Provision of therapeutic service: To manage the professional relationship during psychology sessions.
– Communications: To inform you about mental health news, provided you have previously authorized it.
3. Legitimation for processing
The legal basis for processing your data is the express consent of the interested party by checking the acceptance box. Given that in psychology we treat special category data (health), we apply a reinforced security protocol in accordance with article 9.2.h of the GDPR.
4. Data conservation
Your personal data will be kept as long as necessary for the purpose of its collection:
– Contact data: Until you request its deletion.
– Clinical records: They will be kept for a minimum legal period of 5 years after the end of treatment, complying with current health regulations.
5. Recipients of your data
Your data will not be transferred to third parties, unless there is a legal obligation or technical need for the provision of the service, such as the web hosting provider (Webcooking) or appointment management platforms that strictly comply with the GDPR.
6. Your Rights
As a user and patient, you have the right to access, rectify and delete your data, as well as portability and limitation of processing. To exercise these rights, you can send an email to [Enter email] attaching a copy of your ID.
If you consider that your rights have not been addressed, you can file a claim with the Spanish Data Protection Agency (AEPD).